Five tips to boost your customer experience

A dramatic change in the customer service landscape over the past year has many businesses revisiting their approach. “We had to move faster with our...

Visa Canada announces winners of IFundWomen grant program

These Canadian women entrepreneurs will receive a grant of CA$10,000 each and one-year of business coaching through IFundWomen to support, grow and expand their businesses.

New ITWC podcasts hitting topics that matter most for today’s CIOs

Two new podcasts are joining the IT World Canada family: Deeper Dive and Leadership in a Digital Enterprise. Both are hosted by ITWC CIO Jim Love.

Virtual events have come a long way in 2020, but experts say expectations will be much higher in 2021

The good news is that there are plenty of options to choose from when selecting a platform to host an online event. The bad news is, most of us aren't really good at it yet, according to experts.

Leveraging AI tools to drive operational efficiency and promote brand

With a recent forecast from IDC estimating that worldwide revenues for artificial intelligence (AI) will total more than $156 billion in 2020, the writing...

ITWC Morning Briefing, August 17, 2020 – Ethereum turns 5, plus the latest news

Ethereum turns 5-years-old, plus the latest news.

Phil Schiller steps down as Apple’s marketing vice-president

Apple's Phil Shiller will be succeeded by Greg Joswiak.

Three steps to change your habits for success

“The secret of the future is hidden in our daily routine,” says Vicki Bradley, Executive Coach with Vicki Bradley & Company, and if sales...

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5 challenges when going to a headless CMS

Headless CMS is a trendy and modern marketing technology solution – but will it solve all your content problems? Every company will have different needs and goals when implementing a content management system, here we explore 5 challenges to making the change.